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730 Middle Tennessee Blvd. Suite 10. Murfreesboro, TN. 37129
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UMR Rehab Center in Tennessee For Addiction & Mental Health Treatment

UMR is a subsidiary of UnitedHealthcare, serving over 5 million members as the nation’s largest third-party administrator (TPA). As a UnitedHealthcare company, UMR is a pioneer in revolutionizing health services by delivering customer solutions that meet their goals and strategies. UMR Health Insurance supports member health with custom insurance plan designs, cost-effective insurance coverage, and innovative services.

For those looking for a UMR health insurance rehab center in Murfreesboro, TN, for addiction and mental health services, TRUE Addiction and Behavioral Health can help you or a loved one begin the path to recovery. Health insurance is a crucial aspect of receiving accessible and affordable mental health and addiction treatment, and UMR insurance coverage provides members with options for treatment providers.

UMR Benefits for Addiction and Mental Health Treatment in Tennessee

For residents of Tennessee, UMR partners with the state to offer The Tennessee Plan, which provides supplemental medical insurance for retirees with Medicare to eligible retired state, local education, local government employees, and their eligible spouses and dependent children. The Tennessee Plan is designed to help fill Medicare Part A and Part B coverage gaps, so individuals with Medicare coverage will likely need the Tennessee Plan to help cover some of the medical expenses not fully paid by Medicare.

Members of The Tennessee Plan receive an insurance card that can be used to receive medical services at a discounted rate. This insurance plan offers quality coverage at low group premium rates. For Tennessee residents not eligible for the Tennessee Plan, UMR offers commercial, community (Medicaid), and individual exchange health insurance plans through UnitedHealthcare. The broad scope of UMR insurance coverage allows most Tennessee residents to find UMR benefits suited to their needs.

Should UMR Be Your Insurance Provider?

There are many reasons to choose UMR as your health insurance provider. Though the company offers many insurance plans, members of any UMR plan will typically receive features such as worldwide emergency coverage, coverage for a wide range of prescriptions, and 100% covered preventative care when received through the UnitedHealthcare Choice Plus network.

In addition, UMR members gain access to resources that help maintain or improve health and receive personal support. At UMR’s private and secure member website, customers can track claims, search for doctors, print their insurance card, estimate health costs, and more. Members can also use Nurseline, an online service that’s part of their health benefits plan, to talk to a registered nurse and receive advice any time of the day or night at no additional cost.

How UMR Insurance Policies Work for Addiction and Mental Health Treatment

As a preferred provider organization (PPO) plan, customers with UMR insurance can choose where they seek treatment. If members believe their best treatment option is an out-of-network facility, they can seek care at that treatment center and get reimbursed for their treatment costs. Still, they will receive more savings by choosing a healthcare provider or facility in the United Healthcare Choice Plus Provider network. As part of the PPO, benefits include the following:

  • Seeing specialists without referrals
  • No requirements to fill out claims forms
  • Savings of up to 30% on healthcare costs
  • A huge database of in-network doctors

Does UMR Cover Mental Health and Drug Rehab Programs in Tennessee?

UMR has a network of healthcare providers they work with. UMR doesn’t directly offer coverage since they aren’t an insurance company. Under the Affordable Care Act (ACA), the federal government requires health insurance providers to cover mental health and substance abuse treatment just as they cover primary care services. Because of this, most policies provide coverage for addiction and mental health services, but the amount may vary based on the specific plan and whether the individual has met their deductible.

In most cases, UMR covers treatment options like medical detox, inpatient treatment, residential treatment, partial hospitalization programs (PHP), intensive outpatient programs (IOP), outpatient services, opioid detoxification programs, and medication-assisted treatment (MAT). To receive coverage for these programs, patients must usually obtain a referral from a mental health professional who believes it is medically necessary for them to participate in these treatments.

Patients who use UMR insurance at an out-of-network facility may benefit from coordinating a payment plan with the treatment center to make costs more affordable as they wait for reimbursement. Once an individual has decided to seek treatment and received approval for coverage, their chosen recovery center will devise a treatment plan, typically consisting of evidence-based treatments such as individual psychotherapy, group therapy, and psychiatry services. These treatment services help put patients on the path to wellness.

Essential Qualities of Substance Abuse and Mental Health Treatment Programs

You’ve finished the most challenging step: admitting you need help. Now that you’ve begun researching treatment centers, it’s time to find a facility that suits your needs. While it’s essential to ensure the center accepts your insurance provider, whether UMR or another form of insurance, other qualities affect how beneficial each facility’s programs may be to you.

To find the best fit for your drug or alcohol rehab treatment, you should explore the programs offered at each treatment center, what drug addictions and essential disorders they treat, and additional information, such as specific treatment modalities, amenities offered, and whether the center has any accreditations.

Substance Use Disorders We Treat

At TRUE, we aim to provide comprehensive addiction treatment services, so we offer services to help patients overcome many forms of addiction, including the following:

  • Alcohol
  • Ambien
  • Benzodiazepine
  • Cocaine
  • Ecstasy
  • Fentanyl
  • Heroin
  • Kratom
  • Marijuana
  • Meth
  • Methadone
  • Oxycodone
  • Tramadol
  • Xanax

Mental Health Disorders We Treat

We recognize that many patients struggling with substance use disorder are also affected by co-occurring disorders of mental illness, so we provide treatment for various mental health conditions such as:

  • Acute stress disorder
  • ADHD
  • Anxiety
  • Avoidant personality disorder
  • Bipolar disorder
  • Borderline personality disorder (BPD)
  • Dependent personality disorder
  • Depression
  • Gambling addiction
  • Histrionic personality disorder
  • Narcissistic personality disorder
  • Obsessive-compulsive personality disorder (OCPD)
  • OCD
  • Panic disorder
  • Psychotic disorders
  • PTSD
  • Relational trauma
  • Sex addiction

Mental Health and Addiction Treatment Options Provided by TRUE

Our drug rehab and mental health center offers various programs to help those struggling with mild to severe substance abuse and mental illness. After completing medical detox from substances, patients can begin the treatment program suited to their recovery needs.

  • Partial hospitalization programs (PHP) consist of 30 hours of weekly treatment. As our more involved treatment option, we recommend this level of care before starting IOP or less intensive outpatient options to have a smooth transition. With PHP, patients return home in the evenings, so you don’t miss anything from your everyday life.
  • Intensive outpatient programs (IOP) offer a flexible routine through a more intensive treatment program than traditional outpatient treatment, with more freedom than the rigid 24/7 structure of inpatient treatment. These programs are a refined blend of immersive therapy, one-on-one counseling, and practical skill learning.
  • Sober Living offers structured housing that provides a structured environment free from triggers and negative influences, with additional accountability through drug tests and curfews. Sober living is often used in conjunction with PHP and outpatient rehab. Sober living makes for an easier transition back to daily life and obligations.

TRUE: The Treatment Center for You

Our rehab center is here to provide our patients with support and care during every step of their recovery journey. Our programs are individually tailored to each patient’s needs to ensure a seamless transition from mental illness and drug or alcohol addiction into a healthy, purposeful future. Our compassionate and understanding staff helps patients achieve sobriety in a judgment-free environment.

At TRUE Addiction and Behavioral Health, our holistic and personalized treatment programs give patients a sense of belonging, which motivates them to become more positive influences in their communities. By bringing hope and wholeness back into the lives of our patients, we offer more than a short-term solution. Whatever level of care you choose, we provide many benefits that help patients recover smoothly. Our benefits include:

  • Comprehensive services that give patients the option of many forms of treatment, including 12-step facilitation, acceptance and commitment therapy (ACT), cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), eye movement desensitization and reprocessing (EMDR) therapy, family therapy, group therapy, holistic treatment, life coaching, motivational interviewing, relapse prevention groups, rational emotive behavior therapy (REBT), solution-focused brief therapy (SFBT), and recovery coaching.
  • Flexibility in treatment through our outpatient programming, which allows patients to return home or to their sober living house after completing treatment for the day instead of staying overnight at our facility. Patients can maintain employment or daily responsibilities during treatment with morning or evening schedule options.
  • Affordable and accessible care due to our acceptance of most major insurance providers. We strive to make the cost as low as possible by maximizing your benefits at inexpensive prices. Our outpatient program options lower our treatment costs than a residential stay at an inpatient facility.
  • Connection to a supportive community that allows you to build relationships with peers who are dealing with similar struggles. Group therapy sessions and peer support provide a sense of understanding and belonging, fostering a nurturing environment where patients encourage each other through recovery.

Find Your Path to Wellness

At TRUE, we understand how hard it is to ask for help. It may seem scary to begin treatment, but taking that step can lead to hope and happiness. We aim to make patients as healthy and comfortable as possible so they can recover free from fear. The TRUE team promotes support, wellness, and relaxation in every facet of our treatment process.

If you or a loved one is looking to begin treatment, you’ve already found the TRUE start to healing. We provide support to patients covered by UMR and other insurance providers. Our admissions team is happy to hear from you and ready to help answer your questions. Contact our 24/7 helpline at (615) 802-6460 or email us at